Frequently Asked Questions
Returns Policy
Delivery Service
Our normal delivery service will be either:
Royal Mail Tracked Service (3-5 days): £2.90
Express Courier Service (1-2 day): £5.80
This will apply to each order for deliveries within the United Kingdom. Please allow up to 10 days for delivery.
Delivery to the EU: £5.80
Please contact us for a quote for International Delivery.
We are able to offer a free delivery service for orders of £75 or more. Please select the 'Free Delivery' option when ordering online.
Returns Policy
If you wish to return an item for any reason please call or email us and we will advise you further. Items ordered in error may be exchanged for the correct product providing they are returned unopened. Further payment may be required to cover differences in cost. All refunds will be credited to the card from which payment was made. Delivery costs of returning any product will be met by Maxavita Partnership.
Returns address:
Maxavita Partnership
Unit 3 Ashley Park
Common Road
Witchford
Ely
CB6 2HZ
Email: info@maxavita.com
Tel: 08450 752754
Cancellation
Orders may be cancelled up to fourteen days after delivery. It is an express condition that the product must be returned to us unused, unopened and with the original documentation (as sent with each parcel and/or package). You must provide written confirmation of your order number and an explanation for the reason for cancellation.
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